POP3 (Post Office Protocol 3) is a protocol used for downloading email messages from an email server to your computer. With a POP3 email account, all of the email messages sent to your email address are stored on a POP3 mail server until you log on to the server and download the messages.

EasyHost provides at least one POP3 email account with every hosting plan. You can use SiteMail, EasyHostƒs Web-based email application, to download your messages from the server or you can use a traditional email client such as Microsoft® Outlook®, Eudora® or Netscape® Communicator.

Spam is the term used for mass, unsolicited emails. Usually these are promotions or advertisements sent in øbulkÓ to the email addresses of people who have not requested this information. EasyHost strictly prohibits sending spam from any email address on our mail servers or advertising your Web site in other company's spam mail. For more information on our policy, visit www.easyhost.com.

SMTP (Simple Mail Transfer Protocol) is a protocol for sending email messages across the Internet. It is used in conjunction with both POP3 and IMAP, protocols that enable you to download messages from a mail server to your computer. SMTP is used for outgoing mail while POP3 and IMAP are used for incoming mail. EasyHost does not support IMAP.

If you want to use an email client such as Microsoft Outlook or Netscape Communicator to send email messages, you will need to configure the client so that it connects to the correct SMTP mail server each time you send mail.

Email forwarding is a way for you to have email messages that are sent to one address automatically forwarded to a different address. For example, your customers may send all of their requests for information to the email address information@yourdomain.com. You could set up your email so that all of the messages sent to that address are automatically forwarded to your personal email account at yourname@yourisp.com.

EasyHost provides unlimited use of email forwarding. You can set up different forwarding addresses in SiteEasy.

An email alias is a øvirtualÓ email account. It enables you to use an email address that doesnƒt really exist and have all the messages sent to that address routed to a real email account.

For example, you may want to provide a link on your Web site that enables visitors to send email to the Web Master, who is really you. You can use the email alias webmaster@yourdomain.com but have the email routed to your real email account.

EasyHost enables you to set up an unlimited number of email aliases.

An email autoresponder sends an automated email response to each incoming message that is sent to a specific address. For example, a potential customer may send an email to sales@yourdomain.com asking for more information about some of your products. You can have the autoresponder send a prewritten message back to the customer thanking them for their interest and letting them know that a sales representative will be contacting them shortly. This feature helps you to improve your companyƒs image, as your customers will know right away that you have received their email and that you are responsive to their needs.

EasyHost enables you to set up an autoresponder for each of your email accounts.

The number of different email accounts you can set up depends upon your hosting plan. For example, the Gold Plan comes with 10 accounts, while the Platinum Plus Plan includes 200 accounts. You can add additional email accounts to your plan as necessary. Visit our Web site for pricing information.

When you first activate your EasyHost account, one default email account is already set up for you. Usually, this will be in the format domainname@domainname.com. This email account is associated with your Master User account, and you will use your Master User account password to access this accountƒs mail. You can view the details of this account in SiteEasy by selecting the Email link.

If your plan includes multiple email accounts, you can set these up in SiteEasy as well. The SiteEasy User Guide provides step-by-step instructions for creating and modifying email accounts.

If you would like to create additional email accounts, you can do so from within SiteEasy.

Yes. EasyHost offers a tool called øMailManÓ that enables you to create and manage mailing lists. For each mailing list you create, MailMan creates a Web page that your siteƒs visitors can use to subscribe to and unsubscribe from lists. MailMan provides other features such as archiving, mail-to-news gateways, integrated bounce handling and spam prevention.

You can create and manage your Mailman mailing list directly from SiteEasy. The SiteEasy User Guide provides detailed instructions for using MailMan.

You can change your email password in SiteEasy. Click the Users/Passwords link and then click the Change Password link next to your account. The next time you check your mail, you will use the new password. If you are using an email client such as Microsoft Outlook or Netscape Communicator, be sure you make the necessary changes to your connection information.

If you change the password for your Master User account, remember that you use the same password to connect to the Web server and transfer files, so be sure to change the password in your FTP client or in Microsoft FrontPage.

You can check your mail using a traditional email client such as Microsoft Outlook or Netscape Navigator or by using EasyHostƒs Web-based email application, SiteMail.

SiteMail enables you to check your email using your Web browser from any location as long as you have access to the Internet. One of the advantages of SiteMail is that you can use SiteMail and traditional email clients such as Outlook to check the same email account. So, when youƒre in the office you can use your favorite email application, but when youƒre traveling you can just log in to SiteMail.

To use SiteMail, simply point your browser to http://sitemail.easyhost.com and then log in using your email address and password.

If you want to use another email client you will have to configure it so that it can connect to the mail server. You will need to know your incoming (POP3) server name, your outgoing (SMTP) server name and your user name and password. EasyHostƒs User Guides and Manuals provide detailed instructions for setting up the most common email clients.

Your mail box on the server can hold up to 10 MB. This includes both your messages and any attachments. Once you download your email to your computer, these messages are no longer in your mail box on the mail server and are not counted toward the 10 MB limit.

If you need additional disk space, you can order that from within SiteEasy using the Usage Details module.

You can send and receive attachments up to 6.5 MB in size, as long as this does not cause your mail box to exceed the 10 MB limit. For example, if your mail box is currently at 2 MB, you could receive a 5 MB attachment. However, if your mail box is at 7 MB, a 5 MB attachment would be returned as undeliverable.

The mail server limits all outgoing and incoming emails to 10 MB. Keep in mind that attachments require additional overhead. So a 6.5 MB file attached may actually be 10 MB.